Operations & development

Managed IT & services

More room for your business. Clear ownership of your IT.

Discuss your project

Our approach

IT that keeps you moving.

Reliable IT is built in everyday operations: clear ownership, maintained systems and a team that understands your environment. We connect these tasks into a continuous service, from workstations to core infrastructure.

Areas of expertise

What we can
move forward together.

01

Operations with visibility

We map systems, dependencies and responsibilities. Monitoring and traceable processes help classify issues early and resolve them systematically.

02

Workplace & helpdesk

We support your people, manage endpoints and handle joiners, movers and leavers. Recurring tasks are standardised to make day-to-day service dependable.

03

Patch & lifecycle management

Updates, maintenance windows, replacements and software versions belong together. We plan changes around your operations and maintain the documentation.

04

Backup & recovery

We design backup and recovery around your business processes, with defined responsibilities, traceable backup status and agreed recovery tests.

Deliverables you can work with

Clarity that lasts.

01

Documented systems and contacts

02

Agreed service hours and escalation paths

03

Prioritised improvement and lifecycle plan

The specific scope, service hours and responsibilities are agreed together in the proposal.

Your questions

Clear answers.
A good start.

Can you work alongside our internal IT team?

Yes. We take on defined responsibilities or complement your team. We agree ownership and handovers together so tasks do not fall between teams.

Do we need to hand over everything at once?

You can start with an assessment and a limited scope. We then extend the collaboration where it makes sense for your business.

The next step

Let’s share
the responsibility.

A good conversation starts with your situation. We listen, ask the right questions and work out the next step together.

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    ICIXS / OPERATING MODELS

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    An orientation, not a contractual scope. Tasks and ownership are agreed in the proposal.

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